Entries Tagged 'FAQ' ↓

Affiliate Program Overview

Overview

DAP’s built-in affiliate module makes every one of your members an affiliate by default.

If they have an account in DAP (on your site), it means they have a User Id in the system, which means they are also instant and automatic affiliates – regardless of whether you actually choose to show them their affiliate link or not, regardless of whether you have set up commissions for products or not.

Now obviously, if you have not setup commissions for your Products, and are not showing them the affiliate details page, maybe because you’re not using DAP as your affiliate program manager, then of course they won’t get to see their affiliate link, which means they won’t be promoting your DAP affiliate link.

If you want to show them their affiliate link and other affiliate stats, then you simply need to create a “Affiliate Info” page with the merge tag %%AFFDETAILS%% , as explained here.

If your site is YourSite.com , and if your member’s user id is 123, then their default affiliate link is:

http://YourSite.com/dap/a/?a=123

So basically, their user id (123) is also their affiliate id.

If you’re the DAP Admin, then your user id is probably 1. In which case, your own affiliate id for your site would then be:

http://YourSite.com/dap/a/?a=1

How The DAP Affiliate Program Works

  1. You first set up the commissions for each product on the Affiliates > Commissions page in your DAP Admin Dashboard.
  2. Your affiliate takes their affiliate link http://YourSite.com/dap/a/?a=123 and promotes it on their blog, web site, FaceBook, Twitter, etc.
  3. When prospect/visitor clicks on their affiliate link and arrives at your web site, a cookie gets set on the prospect’s computer with the affiliate’s id (123 in this example).
  4. The user then goes on to purchase a product from your web site.
  5. Immediately after purchase, they are redirected to the member’s area.
  6. At this time, the affiliate is instantly given credit for the new member referral. Please note that at this time, the only thing that is recorded by DAP, is that new member with user id 456 has been referred by affiliate 123. And if you have set up a “Pay Per Lead” commission, then it is instantly credited to the affiliate’s account. So if you had set up a “Pay Per Lead” of $1 per lead, then a sum of $1 is credited to affiliate 123′s account at this time.
  7. If the affiliate were to log in to their account at this time, they will only see the credit for the “Lead” and not (yet) for the Sale.
  8. Within an hour of the purchase, the DAP hourly cron job will run as usual (it runs at the top of every hour, 24 times a day).
  9. When this hourly cron job runs, it will carefully comb through all purchases made recently, for which there is a recorded affiliate, go and see what kind of commissions have been set up for this product, see if there are any special overrides for the referring affiliate, identify the right commission (Pay-per-sale fixed or Pay-per-sale percentage), and then at that time, the referring affiliate’s account will be “credited” with the actual commission for the sale, if any. So if the purchase was for $100, and you have set up a “Pay-Per-Sale” commission of 33%, then $33 is “credited” to the referring affiliate’s account.
  10. So if the affiliate were to view their affiliate info page, then they will see an new credit of $33 in their account.

Lifetime Affiliates

Once an affiliate is “tied” to a member’s account, that association is forever. And the member now forever belongs to this affiliate. So any future purchases made by this same member (using same account) will always result in commissions being credited to the same original affiliate, regardless of which other affiliate’s id they click on before making a purchase. See example below.

  • Affiliate John refers customer Mary
  • Mary buys, John gets affiliate commission
  • A while (days, months or years) later, Mary clicks on a different affiliate link belonging to Paul
  • Mary buys another product from your web site using the same email id as before
  • John will still get the commission for the new product that Mary just bought, because John is the lifetime affiliate for Mary.
  • So no matter how many times Mary makes a purchase, regardless of which affiliate link she used (even her own), John will get the commission every time, for life.

 

DAP Starters – FAQ

>> 1. I want to have an Add to cart button for each product. I have a PayPal business account that I want to use. I want to have DAP host the add to cart buttons. Where do I put my paypal info in at? < <

See – http://www.digitalaccesspass.com/doc/integrate-dap-generated-buttons-with-paypal/

>> 2. Also it would be nice to be able to set up an OTO/up sale for each product. The OTO will be the same for every product. < <

Add a redirect tag as shown below to the button code generated by dap.

Say the OTO page is http://yoursite.com/otopage, then add the following redirect tag to your button code that you generate in DAP:

(Note: replace yoursite.com above with the name of your site. )

>> 3. After the customer makes the purchase I want them added to my Aweber auto responder. < <

Please see: http://www.digitalaccesspass.com/doc/aweber-integration/ For paid products, always integrate DAP -> Aweber.
For free products, you can use either aweber webform -> DAP OR DAP direct signup form -> aweber.
If you want to use aweber -> DAP, use http://www.digitalaccesspass.com/doc/use-aweber-webform-to-signup/
If you want to use DAP -> AWeber, use http://www.digitalaccesspass.com/doc/aweber-integration/

To create a DAP free/direct signup form, use this -

http://digitalaccesspass.com/doc/adding-users-via-dap-signup-form/

>> 4.  People sign-up with their email through an Aweber sign-up form. At the end of a few dripped emails using Aweber they can buy a low-priced product. Whats the best way to set this up ? <<

Create a free product in DAP.
Use Aweber webform -> DAP to integrate aweber free list to DAP free product.
When the users signup using the aweber free form, they will also be signed up in DAP.
Encourage these users to update their paypal email address in their DAP userprofile after they become member that way when they become paid members (applies to payment via Paypal only), DAP will add the paid product under the same user account under which they had free product.
See – http://www.digitalaccesspass.com/doc/use-aweber-webform-to-signup/

Create the paid product in DAP.
Integrate DAP with the payment processor so when they purchase the product, DAP will be notified and the user account will be created in DAP.
Update the 3rd party notification field in DAP products page to notify the paid aweber list.
Add product chaining rule in DAP to remove access from free product when the user gets access to the paid product.
Add rule in aWeber to automatically remove user from free list when they get added to paid list.
When the user makes purchase, DAP will add the new product to their existing account, remove free product from their account, add them to the new aweber list and aweber will remove them from the free list.

>> 5. There are two subscription products: Monthly ($10, recurring) and Annual ($100, Recurring).  A subscriber tries Monthly for two month and then decides to “upgrade” to an Annual subscription, which is cheaper in the long-run.  Is there a way to automate this for the subscriber’s choice?

Answer:

Create 2 products in dap – monthly subscription and annual subscription product

The recurring settings for monthly will be as shown below:

http://screencast.com/t/UinkvvTq

The recurring settings for annual will be as shown below:

http://screencast.com/t/TG6zzTVx

Setup product chaining rule in dap to automatically remove user’s access to monthly product if they subscribe to annual.

1) user purchases monthly product
They will get 30 days access initially. When the next payment comes in at the end of the month, dap will extend access by another 30 days.

2) now after the user purchases monthly product, they want to upgrade to annual payment option.
They will click on the buy button to complete purchasing the annual subscription.
DAP will now give them access to the annual product with a start date of current date and end date of 365 days from today.
The product chaining rule will trigger and dap will remove this user’s access to monthly product. So now in manage users page, you will see the user is tied to annual product and not the monthly product.

You do need to take some manual action in this scenario. You will have to login to the payment gateway (authnet or paypal) and remove the users old subscription to monthly). DAP will not automatically remove user’s monthly subscription profile in the payment gateway.

>>6. How do i make sure the email drip feed via DAP autoresponders are working?

Add a new user via DAP admin panel
Wait for the top of the hour for cron to run
Then check the user’s email box at the top of the hour to see if the day-1 drip emails went out.

If the user is on say day 2 of membership… then they will receive the day 2 drip emails at midnight (server time) because when the cron runs for the first time for that day (at midnight), it will pick up all users that are on day 2 of their membership and send out day 2 emails.

>> 7. All of the products are in one file called DLmmmDL. All files in this folder are zipped. The file is located where dap was installed. I want this file and the files in it protected. < <

If you have a wordpress site, ideally you should upload the files that you want to protect under /wp-content/uploads folder. You can create a subfolder under uploads and upload the files there. DAP looks under /wp-content/uploads folder by default for file protection. After uploading files under /wp-content/uploads, go back to dap products page and protect the full URL of each zip file. See – http://www.digitalaccesspass.com/doc/protecting-regular-site-files/ >> 5. I want an affiliate section to where people can sign up and sell my products. I don’t see where to create a link in my footer that says affiliates. < < You can update the theme footer to include the hyperlink of your affiliate signup page. See – http://www.digitalaccesspass.com/doc/instant-affiliates/ >> 6. Of course it needs to send an email to the customer once they pay so they can download their products. <<
See – http://www.digitalaccesspass.com/doc/troubleshooting-welcome-email-delivery/

Paypal Integration Summary

DAP supports 3 different types of Paypal Integration.

1) Paypal Hosted Buttons
2) DAP Generated Buttons For Paypal
3) DAP Shopping Cart (Upsell Tree Plugins)

Let’s get into more details about each one of them.

1) Paypal Hosted Buttons

You generate the button within your Paypal account.

Click Here to find instructions to integrate DAP and Paypal Hosted Buttons.

If the integration is not working, Click Here to find troubleshooting instructions.

Note: you only need to set the following config items for Paypal hosted buttons.

a) If you want to use Paypal Sandbox for testing, then
DAP Setup -> Config -> Payment Processing -> Use Paypal Sanbox For Testing -> Set to “Y”.

If you want to connect to your Paypal live account, then

DAP Setup -> Config -> Payment Processing -> Use Paypal Sanbox For Testing -> Set to “N”.

b) If your site has trouble connecting to Paypal via CURL and you see this error in DAP orders page – Check Product and Price(Reprocessible), then update the config to use FOPEN.

DAP Setup -> Config -> Payment Processing -> How DAP connects to Paypal -> Set to “FOPEN”.

That’s it.

The following config items are NOT needed if you use the Paypal hosted buttons.

Paypal API Username - Only needed if you use the DAP upsell tree plugins for Paypal Payments Pro or Paypal Standard.
Paypal API Password - Only needed if you use the DAP upsell tree plugins for Paypal Payments Pro or Paypal Standard.
Paypal API Signature – Only needed if you use the DAP upsell tree plugins for Paypal Payments Pro or Paypal Standard.
Paypal API Endpoint - Only needed if you use the DAP upsell tree plugins for Paypal Payments Pro or Paypal Standard.

Paypal Business Email ID - Only needed if you use the DAP generated button for Paypal (DAP Payments/Coupons -> Generate paypal button)

Merchant’s Payment Gateway API Login ID
- Only needed if you use e-junkie or the DAP upsell tree plugin for Authorize.net
Merchant’s Payment Gateway Transaction Key – Only needed if you use e-junkie or the DAP upsell tree plugin for Authorize.net

The following fields in the DAP Products page ONLY need to be set if you use DAP upsell tree plugin or the DAP generated button for Paypal.

Recurring Count, Trial Amount and Product Price

If you are using regular paypal button, you can leave these empty. Even if these are not-empty, DAP will not use it for regular paypal hosted buttons.

2) DAP Generated Buttons For Paypal

With DAP 4.0, we have added support for DAP generated buttons for Paypal.  You no longer have to generate buttons within Paypal.

You can generate the button for Paypal from within your DAP Admin Panel -> Payments/Coupons -> Generate Paypal Button page.



Click Here
to find instructions to integrate the DAP generated button with Paypal.

3) DAP Shopping Cart / DAP Upsell Tree Plugins

1) Paypal Standard Upsell Tree Plugin
2) Paypal Payments Pro Upsell Tree Plugin / DAP shopping cart

Click Here
for details.

Integrating Clickbank via INS

Starting with DAP v3.9, DAP now has support for ClickBank’s Instant Notification Services (INS).

This is very similar to Paypal’s Instant Payment Notification (IPN).

The ClickBank INS notification will be processed instantly in real time, and your members will receive their welcome email with their membership login info instantly after purchase.

For high-level ClickBank user-flow, see this post.

CB INS Setup

1. Login to your ClickBank account

2. Go to the “Account Settings” tab at the top

3. Click on “My Site” from the sub-menu at the top.

4. Under Advanced Tools, update the Instant Notification Service URL (accept the terms of service etc), and make sure the URL points to:

http://YourSite.com/dap/dap-clickbank.php

Replace YourSite.com above with your actual domain name.

5.  Screenshot below shows Version 1.0, but starting DAP v4.2, we have added support for CB INS 2.1.

So if you’re using DAP v4.2 or later, then select INS Version 2.0 and set the CB INS URL TO :

http://YourSite.com/dap/dap-clickbank-2.1.php

But if you’re using DAP v4.1 or earlier, then select Version 1.0

and set INS URL TO:

http://YourSite.com/dap/dap-clickbank.php

6. Whatever value you put in the Secret Key field in ClickBank (see image above), put the same value (must be ALL UPPERCASE) in to your DAP Admin Dashboard on your web site, at:

Setup > Config > Payment Processing > Secret Authorization Key used when interfacing with external systems

7. The Product Title in CB must match the Product Name in DAP.

8. The Thank You Page url in CB product settings page, should be set to point a static thank-you page you create in your WordPress blog – something like http://YourSite.com/thank-you/ .

And the page should state something to the effect of…

Thank you for your purchase. The download information for the product you just purchased has been sent to the email id you just use during the purchase.

Please check that email id in a few minutes, and you will see an email from us with your login information.

That’s it!

Testing

Make a test purchase.

If the integration was setup correctly, the user will be registered in DAP.  You will find the user account in the DAP Users > Manage screen and you will find the completed transaction / order details on the DAP Orders page.

If the test order is listed in DAP Orders page, then CB is correctly integrated with DAP.  Check the payment status in DAP Orders page. If it says Success, but no welcome/thank-you email got sent, then make sure you set the thank-you email for that product in DAP products page.

Troubleshooting

If no order is listed in DAP orders page for the test purchase, then CB is not integrated with DAP.

To troubleshoot, do the following:

  1. Set DAP Setup > Config > Log Level to 5.
  2. Empty log content under System -> Logs.
  3. Run another test purchase.
  4. Send us the log snippet from System -> Logs.

Troubleshooting Welcome Email Delivery

Problem: Someone buys a product from your site, and you can see in the DAP  “Manage Users”  page that they have been added as a user, but that user never gets an email with their login/password. All they get is the confirmation email from the payment processor.

You want to know: “How can I get my users to automatically receive a “welcome” email with their Id/password” from DAP?”

If the users got added and the user status is “A” in the DAP manage users page, but the user did not receive welcome email with their ID/Password, it could because:

No Thank-You Email Setup

For that product, you did not set the ‘thank-you’ email subject/body in the DAP Products Page.

Select the product in DAP products page and set the thank-you message content as shown below.

Thank-You Email Setup, But Still No Email

You have set up the thank-you email message, but the email still did not get delivered.

Solution 1

The only time the Welcome Email is sent, is when a user is given access to a Product for the very first time. If you are trying to add a user to a product, and the user already has been given access to the product, then it won’t send out the welcome email the second (or subsequent) time(s). So make sure the user you’re testing with does not already have access to that Product. If she does, then remove access to the product before testing again.

Solution 2

Go to DAP Setup > Config > Basic and make sure the “Admin Email” is set to an ‘email address that resides on your domain/hosting account where DAP is installed’ instead of say a gmail or hotmail or yahoo email address. Now, if you have done everything in terms of making sure there’s no reverse DNS lookup issues with your host but if there are still users who do not receive emails (and the email is not in their spam folder) :

Here’s what you can do:
1) Setup dap to generate default password (dap setup -> config -> advanced) and instruct users to change their password right after they log in.
OR
2) Set up an autoresponder email in DAP to drip day 1 with the merge tag for login id/password. So even if the thank-you email is not delivered right after purchase, when the cron runs at the top of the hour, it will send out the id/password again.. in case they did not receive it the first time.

You can have dap connect to 3rd party smtp service like AuthSMTP.com to send out all autoresponder/broadcast emails for better email deliverability.

BTW, if you have tried everything and still the emails are not getting delivered or is landing in the SPAM folder, then please checkout our documentation on troubleshooting email delivery here:

http://www.digitalaccesspass.com/doc/troubleshooting-email-delivery

 

Troubleshooting Paypal Hosted Button Integration

1) I got an e-mail with this subject:
[DAP] http://yoursite.com: dap-paypal: Invalid IPN Coming In

This can happen if you click on this URL in a browser.

http://yoursite.com/dap/dap-paypal.php (replace yoursite.com with the name of your site).

This is a backend script and should not be called directly via browser. But if you click on this accidently, this error can be ignored.  Just make sure that the DAP and Paypal are integrated and purchases via Paypal are getting registered in dap correctly.

2) DAP Paypal IPN Error (Rejected): IPN Product Name = does not match any DAP Product Name.
But REJECTING MISMATCH it because of your Config settings (Product Mismatch)

Make sure that the item_name in Paypal button is set to eXactly match a DAP product name otherwise DAP cannot process the payment notifications. If the notification is for a product that you sell outside of DAP, then DAP will reject it with this error message and no action is needed.

If you want DAP to process Paypal notifications even if the product name in DAP does not match the Paypal item_name, then enable this setting in DAP :

DAP Setup -> Config -> Payment Processing -> Should DAP process Customer Emails even when the Product names don`t match ->
Set this to “Y” if you want DAP to process non-dap defined product purchase notification from Paypal.

3) Paypal failing with “Check Product and Price(Reprocessible)” in DAP Orders page

Note: DAP Orders page moved under Payment/Coupons menu in DAP 4.0

This could be due to a problem with the CURL library on your site.
With DAP 4.0, you can easily switch your site to use FOPEN instead of CURL.

DAP Setup -> Config -> Payment Processing -> How DAP connects to Paypal -> Select FOPEN

4) Can I use my Paypal account to sell products outside of DAP even if the global IPN points to a DAP script?

Sure. Paypal has 2 IPN settings:

a) Local button level IPN
This one needs to point to the DAP script (http://yoursite.com/dap/dap-paypal.php) on your site so for all sales via this button,
Paypal can send a notification to DAP.

b) Global IPN – under your Paypal profile -> instant payment notification preferences
This one is used by Paypal ONLY if button level IPN is not set. If the button level IPN is set, then Paypal ignores the global IPN.

We recommend that you set both button level and global IPN to point to the same dap script -

http://yoursite.com/dap/dap-paypal.php

(NOTE: replace yoursite.com with the name of your site)

Now, if you are selling other products outside of DAP using Paypal and for those Paypal buttons, if there is no button level IPN notification defined, then Paypal will look at the global IPN setting (which also points to dap) and send notifications to dap. But dap will reject that message because the product is not defined in DAP.
That is when you receive these ‘IPN rejected’ messages and you can ignore them.

5) I have integrated DAP and Paypal per your documentation but it still does not work.

Three key things to watch out for when you integrate DAP and Paypal are:
a) Make sure that the Paypal button has the item_name set to exactly match a DAP product name  otherwise DAP cannot process the payment notifications.

b) Button-level IPN must point to DAP script (http://yoursite.com/dap/dap-paypal.php – replace yoursite.com with the name of your site).

In Paypal button creation page, under “Step 3: Customize advanced features (optional)” tab, within the “Advanced Variables” text box,
enter the following (change the text yoursite.com below to your domain name).

notify_url=http://yoursite.com/dap/dap-paypal.php
Note: replace yoursite.com with the name of your site

c) Global IPN must be enabled and pointed to the DAP script as descrbed in step 1 of this document.

http://www.digitalaccesspass.com/doc/setting-up-your-paypal-button-and-paypal-IPN/

6) What config items in DAP are required if I use Paypal HOSTED button?

If you want to use sandbox for testing, then
DAP Setup -> Config -> Payment Processing -> Use Paypal Sanbox For Testing -> Set to “Y”.

If your site has trouble connecting to Paypal via CURL and you see this error in DAP orders page – Check Product and Price(Reprocessible), then update the config to use FOPEN.

DAP Setup -> Config -> Payment Processing -> How DAP connects to Paypal -> Set to “Y”.

NOTE: In the DAP Products page, you ONLY need to set the Product Price, Trial Amount and Recurring Count if you use the DAP hosted/generated buttons for Paypal.  Not needed if you use Paypal hosted buttons. You can leave it empty if you use Paypal hosted buttons.  Even if you populate it, it will not be used.

If you use the Paypal hosted buttons, then you DO NOT need to set the following in DAP Setup -> Config -> Payment Processing ->

Paypal API Username - Only needed if you use the DAP upsell tree plugins for Paypal Payments Pro or Paypal Standard.
Paypal API Password - Only needed if you use the DAP upsell tree plugins for Paypal Payments Pro or Paypal Standard.
Paypal API Signature – Only needed if you use the DAP upsell tree plugins for Paypal Payments Pro or Paypal Standard.
Paypal API Endpoint - Only needed if you use the DAP upsell tree plugins for Paypal Payments Pro or Paypal Standard.

Paypal Business Email ID - Only needed if you use the DAP generated button for Paypal (DAP Payments/Coupons -> Generate paypal button)

Merchant’s Payment Gateway API Login ID
- Only needed if you use e-junkie or the DAP upsell tree plugin for Authorize.net
Merchant’s Payment Gateway Transaction Key – Only needed if you use e-junkie or the DAP upsell tree plugin for Authorize.net
==========================================================

Please check all of the steps at the link below…
http://www.digitalaccesspass.com/doc/setting-up-your-paypal-button-and-paypal-ipn/

Especially check the “notify_url” part towards the end.

If you are absolutely sure that you have followed all of the steps above, and DAP is still not creating an account for the new user, it is possible that your host is not allowing your server and Paypal to communicate correctly. You can confirm if this is an issue, by going to the “Orders” page, searching for all orders, and see if your test purchase in question has been recorded by DAP (even if DAP didn’t give access to the user).

If you find the order in DAP, but the user has not been created, then check with your host and make sure “fopen” or “curl” is enabled for your web site.

If they say it is enabled, and it still doesn’t work, please do the following:

1) Go to Setup > Config > Dap Log Level and set it to “5″.

2) Completely delete test user from DAP

3) Repeat test purchase

3) Go to System > Logs and copy/paste the information there into a support ticket

4) And then please update the ticket with…

* Domain name where DAP is installed
* FTP info
* DAP admin info

And we’ll investigate this asap.

5) Go to Setup > Config > Dap Log Level and set it back to “1″.

Partial Content Protection Using Sneak-Peek

DAP has a feature called “Sneak-Peek” where you can show a part of your blog post for all casual visitors, and then when they click on the “Read more…” link, the protection will kick in for the rest of the post, and DAP will say something to the effect of “Sorry, you must be logged in to access this content. Please login below or click here to get access”.

And that error page will contain both the login form, as well as a link to your sales page. Of course, you can customize this error page to say whatever you want, but that’s another topic altogether.

How this works

WordPress has a feature called the “more” tag. Basically it is a piece of text that you insert into your posts or pages (it actually looks like this: <!–more–>) and then WP will break up your post right at the point where you inserted the more tag, and replace that tag (and everything that follows) with a “Read more…” link. You can also insert the more tag in to your post or page, by clicking on the icon that looks like two rectangles, on the WP Publish page.

Of course, exactly what that “Read more” link will say (it could say, for eg., “Click here to read the rest of this post”) is determined by your WP theme.

So regardless of what it says, when you have a protected post, by default that post will completely disappear from your blog for non-members and those who are logged in, but don’t have access to it yet. And even to Google.

But if you insert the “More” tag in to all of your pages and posts, and in the DAP Dashboard, go t…

“Setup > Config > Advanced > WordPress Sneak Peek: Show snippets of post (upto the `More` break) even for protected posts?”

… and set the above setting to “Y” (for ‘yes’), then on your blog’s summary page (which lists all of your posts), all posts with the more tag (protected and un-protected will anyway show up to the more tag, but when someone clicks on the “Read more’ link, that’s when DAP’s security kicks in and if the user has access to that content, will show her the rest of the post. And if the user is either not logged in, or does not have access to that content (either access is yet to come because of the drip, or content has already expired), then it will show the appropriate error message.

Troubleshooting 1ShoppingCart Integration

There are a few different reasons why this may not be working.

1. Check if Cron is running

The DAP email-processing cron that processes the 1SC emails may not be running. Check your webhost control panel -> Cron job settings. Make sure dap-emailorder.php is setup to run once every 10 minutes.

2. Incorrect Setup of Billing Email Id

The billing email id you have entered in DAP at Setup > Config > Payment Processing , should be entered into the “Order Notice Email – Primary Destination” field in your 1SiteAutomation/1Shoppingcart account, on the Setup > Orders > Notifications section. If by chance you enter it into the “Order Notice Email – Primary Destination” field, it WILL NOT WORK.

3. No Notification Emails from 1SC

The DAP cron is running but 1SC payment notification emails are not reaching your mail server. Check the email account where you expect to receive your 1SC payment notification emails and see if the order notification email from 1SC is in that mail box.

4. Incorrect Mail Server Settings

The cron is running and the 1SC order notification email is reaching your mail server – but you did not configure the mail server settings correctly in DAP Dashboard -> Setup -> Config -> Payment Processing.

Email Server Where Order Emails Come In
Email Server User Name
Email Server Password

5.”Read” Or Deleted Emails

DAP only processes order notification emails that are in the “Unread” status, to prevent previously processed emails and other non-DAP emails from being repeatedly processed.

Also, if you “pop” off the emails from that mail box (means, your email client like Outlook or Thunderbird or Gmail is “removing” your emails from the server when it retrieves them), it means that when DAP logs in to that billing email address, there are no emails there to be processed – the mailbox is empty, or the 1SC payment notification emails have somehow gotten deleted from that mailbox.

So it is possible that DAP is able to connect to your email server, but DAP is not finding any “unread” emails. Please login to your email server and mark all the payment emails that you want DAP to process… as “unread”. And also make sure that your email client does not remove the emails from that mail box.

6.Product Name Mismatch

There might be a “Product Name” mismatch. The product name has to be EXACTLY the same (including case, spaces, etc) in both DAP as well as in 1ShoppingCart. So if you have created a product by name “Widget A”, make sure your 1shoppingcart product also has the exact same name “Widget A”.

If everything is setup correctly, DAP cron will run every 10 minutes and try to process all 1SC emails.

The next time the DAP cron will run (every 10 minutes), it will pick up all the unread payment emails from 1SC.

7. Empty “Thankyou-Email Body/Subject”

Welcome email is not getting sent.

Select the product, and make sure there is some text in the “Thankyou-Email Subject” and “Thankyou-Email Body”. Whatever is in these fields is what gets sent immediately after someone purchases that product (or right after you give them access from the backend).

Now go to DAP Dashboard -> Users -> Add .

Select the product and manually add user. Now see if the thankyou email gets sent to that email id. If it got sent, then your product setup is correct.

Also check the DAP Dashboard -> Orders . Search for all orders, look up the order for the particular user in question by email.

Check the payment status and make sure there is no error there.

If you did all this and things are still not working, please do this:

1. Set DAP Dashboard > Setup Config -> Basic > Log Level = 5
2. Re-run the 1SC test purchase
3. Check the DAP Logs (DAP Dashboard > System > Logs) and send us the log text in there for troubleshooting by pasting it into a new support ticket.

8. Sending Email & Password To Buyer

Make sure you have set the thank-you message with the right merge tags for Email and Password.

9. Manually Running Cron

First set DAP Dashboard > Settings > Config > Log Level = 5

If you feel that the orders were not processed in dap, then just login to the 1SC email account where the sales/payment notification emails are sitting, and mark those orders/emails as UNREAD that you want dap to process.

Then manually run the cron script dap-emailorder.php cron by visiting the following link in the browser.

http://www.yoursite.com/dap/dap-emailorder.php

Replace yoursite.com with the name of your site.

It will just display an empty screen when complete.

Then check “Users > Manage” to see if user has been created.

- Veena Prashanth

Protecting Videos

There are many ways in which you can protect videos.

Case 1: The video file is stored on your web site

By default, DAP can only protect files that are stored on the same web site where DAP is installed.

So if you install DAP on YourSite.com , then your files must also be located on YourSite.com. DAP installed on YourSite.com cannot protect files (.mp4, .mp3, .html, .pdf, .doc) that are stored on AnotherSite.com.

So assuming the files are stored on the same site as DAP, you can (and should) protect both the actual video file, as well as the blog post or page in which the embed-code for your video is published, by adding both to a Product.

This gives you 2 levels of protection for your videos:

Level 1: The blog post or page containing the video player code, itself is accessible only by authorized members.
Level 2: When an authorized user gets legitimate access to the page where the video is published (because they’re a paying member, say), even if they try to do a view source and figure out the location of the video (eg., http://yoursite.com/videos/howtovideo1.mp4) , and pass it around by email to their friends (or post the link in an online forum), their friends still can’t view the video, because the video link itself is protected by DAP.

If you have some text that you want the casual visitor (and Google) to read, but wish to protect only the video, then you could turn Sneak-Peek on (in Setup > Config > Advanced), insert a WordPress more tag (<!–more–>) into your post just where you want the content to start being protected, and put the video player’s embed code after the more tag.

Case 2: Video file is stored on Amazon S3

The only 3rd-party-stored video files that DAP can protect at this time are videos (and other files) that are stored on Amazon S3. DAP cannot do this by itself, but uses a special WordPress plugin called S3MediaVault.com , which is a plugin we developed specifically to make Amazon S3 videos play in your WordPress blog posts/pages. So again you get 2 levels of protection for your videos…

Level 1: DAP protects the post/page where the special S3MV video player code is embedded
Level 2: The S3MediaVault plugin makes sure that even if someone tried to do a view source and figure out the actual link to your Amazon S3 video, they still won’t be able to view the video.

WARNING: Video stored on other 3rd party video sites

DAP cannot protect, say, videos that are embedded from other 3rd party web sites like YouTube or Hulu. Of course, DAP can always protect the blog post or page itself that contains the video, but once an authorized user gets valid access to that blog page, they can see that it is a YouTube video (say), and then pass that YouTube video link to their friends, in which case DAP cannot protect that external YouTube video link.

Minimum Requirements To Run DAP

Minimum Web-Hosting Requirements

  • PHP version 5+
  • MySQL 4+
  • PDO support (for PHP, enabled for MySQL)
  • JSON support (for Ajax)
  • Ability to run Cron Jobs (scheduled jobs, very useful when sending out autoresponder & broadcast emails)
  • Some flavor of Unix/Linux server operating system
  • Preferably Apache web server.

Please note that as a potential DAP user, you don’t have to know what any this means.

These are commonly available on almost all decent web hosts. So it’s ok if you don’t understand a single word from the above list :-)

Also, if your current host does not have any of these features, we’ve seen that most web hosts enable these for your web site, at no additional cost, if you just asked them.

Check with your web host. If they can’t help, then here are a couple of recommended, DAP-Certified web hosts.

Windows -vs- Linux

DAP works right out of the box, flawlessly, on all flavors of Unix/Linux.

But when it comes to Windows servers, while DAP has been found to work on some installations, it all depends on the kind of Windows setup. We have spent way too much time troubleshooting Windows installations, so we do not recommend Windows-based servers. If you must use DAP on a Windows-based server, unfortunately, you’re on your own. We’re unable to support such installations.