Comments on: Removing User Access To A Product And Deleting Users

By: Mark So

Mark So — Sat, 19 Mar 2011 13:35:32 +0000

Hi Ravi, I noticed that some of the users ID on the Manage users section are colored light pink (the box, not the link), I can’t seem to find documentation on this. What does the color code mean? Their product and user status are both marked active.

Also, their Aff Id’s are all the same with some with +- only. Please enlighten or point me to the right documentation please thanks

By: Ravi Jayagopal

Ravi Jayagopal — Tue, 02 Mar 2010 04:56:33 +0000

Chad,

Sorry, there’s no way to block a user from signing up.

But there is another way.

Don’t delete him from the system. Just make him a “Free” user, then make him “Inactive”. That way, he will remain in the system, but will not get access to any content, and can’t even login because his user status is inactive.

Do make him inactive, search for him, edit his user record, and there you set his status to “Inactive”.

- Ravi Jayagopal

By: Chad Carlton

Chad Carlton — Sat, 27 Feb 2010 19:43:17 +0000

Is there a way to block users completely? I delete a user and they just sign-up again. This is a porn site and I want to block this guy from ever signing up again!