You are unable to log in as DAP Admin (OR)
You don’t remember your DAP Admin Login/Password
Your DAP Admin Email/Password is NOT THE SAME as your WP admin Username/Password. Make sure you use the right DAP admin email Id/Password to access DAP admin panel.
a) If you do not remember what your DAP Admin Password is, then you can find it by putting in your DAP admin email and clicking on the “Forgot Password” link in the login form. DAP will email you the right password.
b) If you do not remember what your DAP Admin Email id is, go to WP Admin -> Settings -> General -> E-mail address . Try the email address there and do a “Forgot Password” with that.
c) If even that doesn’t work, then login to your Webhost Control Panel ; Go to the phpMyAdmin icon to access your dap/WP database, look for the dap_users table, “browse” through the data, and you will find the dap admin id/password there with a account_type of “A” (for Admin).
You get a 404 / Page Not Found Error
If you get a 404 page or an incorrect login page when you click on the DigitalAccessPass link in the left sidebar of your WP admin panel, then do this:
Login to your DAP admin dashboard outside of WP (if you are unable to login from within your WP admin panel), by going to:
http://yoursite.com/dap/login.php
(Note: replace yoursite.com with the name of your site).
After logging in, check this setting in Setup -> Config -> Advanced category to make sure it is pointing to the right page:
Location of your login page (eg., if using WordPress). Should start with a forward slash (`/`)
You can change the login page to /dap/login.php (default dap login page).
Or you may create a custom login page and set the URL of that custom login page in the ‘Location of your login page’
When you click on the DigitalAccessPass link in the left sidebar of your WP admin panel, the page that shows up is the page configured here: ‘Location of your login page’
So if you set ‘Location of your login page’ to say /login but if there is no such page (http://yoursite.com/login), then the result will be a 404 error. So make sure you set ‘Location of your login page’ (under Setup -> Config -> Advanced) correctly.
NOTE: Admin will always be redirected to dap admin panel upon login. The users will be redirected to whatever the product-level login redirect is set to in DAP products page (or global login redirect under dap Setup->Config->Advance->’URL to which the user is redirected to upon login’ if no product level login redirect is set).
To customize the login page or to customize members area page, see -
http://www.digitalaccesspass.com/doc/creating-a-login-page-within-wordpress/
-and-
http://www.digitalaccesspass.com/doc/creating-member-affiliate-sections-within-wordpress/
2 comments ↓
I have 2 problems.
1. When I try to login from my wordpress side it says i have either the wrong password or username. I can login fine when I go to digitalaccesspass.com
2. When I’m logged in from the digitalaccesspass side i can’t find the dashboard. I want to configure my access key but I can not seem to find the link necessary to do this.
Thanks JamesD
>>1. When I try to login from my wordpress side it says i have either the wrong password or username. I can login fine when I go to digitalaccesspass.com < <
Your login on DigitalAccessPass.com is NOT the same as your login to DAP (http://yoursite.com/dap/login.php) on your site. This document provides ways to figure out your id/password to access dap on your site (via forgot password or via phpmyadmin on your webhost control panel).
>> 2. When I’m logged in from the digitalaccesspass side i can’t find the dashboard. I want to configure my access key but I can not seem to find the link necessary to do this. <<
The license key needs to be configured within DAP dashboard on your site and NOT on DigitalAccessPass.com. You need to login to DigitalAccessPass.com/dap/login.php using your DAP registered/licensed email Id and upon login you will find your license key. Use that license key in the DAP dashbaord on your own site.
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