DAP has a feature where if a user logs in from more IP addresses than you’ve configured (default: “5″), then his account automatically gets “Locked”, and both he and you (the admin) will get an email stating that the user’s account has been locked.

And you could then unlock them yourself, or wait for the user to send you an email and ask to be unlocked.

Either way, here’s how to “Unlock” Users:

1. Search for the User by email on the “Users > Manage” screen
2. Click on the name. You are now in “Edit User” screen where you can see the user’s full details
3. Next to user’s name, you will now see a button called “Unlock User” (You will see this only if the status of the user is “Locked”, and won’t see it for other regular users).
4. Click on the “Unlock User” button. That’s it.

When you click the button, the user’s login records are deleted, and the previously recorded IP addresses are deleted.

So he basically starts with a new count.

If you want to configure how many different IP addresses a user is allowed to login from, do it on the “Config > Advanced” tab.