Warning on Free sign-ups

[PaulGoodchild]

Hi,

I'm currently on 4.1beta and when a new user signs up on the free account, I get a warning on the table for the access date.

I have an image captured and pasted below.

Is there a reason for this warning?

Thanks.
Paul.

[PaulGoodchild]

Image:

[Veena]

What is the exact warning?

[PaulGoodchild]

I don't know how to discover the exact warning message.

In the manage users section it says that any fields highlight in pink are:

Warning color to highlight something important - like user has expired, has opted out of all emails, has not clicked on activation link, etc

In my picture, the "Access End" section is highlight in pink, but I have no idea why that is.
Are you able to see the picture?

Thanks for your help.

[Veena]

Not sure why you see it highlighted. Is the user status and product status in manage users page for that user active?

I don't know how to discover the exact warning message.

In the manage users section it says that any fields highlight in pink are:


In my picture, the "Access End" section is highlight in pink, but I have no idea why that is.
Are you able to see the picture?

Thanks for your help.

[PaulGoodchild]

Exactly... it's strange. I haven't begun accepting users, but I don't want to start now and face weird problems in the future if I'm getting weird "errors" now. Here's a screen shot of the manage users table to show the full status of this user:

[Veena]

Pl open a support ticket and we will troubleshoot it.