Access start date

[AndrewPeacock]

Hi,
Quick but stupid question, that I can't check as I'm not live yet and have no paying customers:

If a customer purchases a subscription on 1st May 2012, and the product has a monthly subscription fee, their access end date will be 1st June 2012. If they then renew, their access end date will be 1st July 2012. However, what happens to their access start date after they have renewed?

Does it stay as 1st May 2012, or move to 1st June 2012?

Regards,
Andy

[Veena]

Hi Andy,

The access start date will stay as 1st May 2012. Only the access end date will move forward as the monthly payments come in.

[AndrewPeacock]

Thanks for getting back to me Veena, that's great news. Exactly what I hoped you would say.

Andy